Good Things Take Time (But Not Too Long)
Free shipping on orders over $101 because we reward commitment to the cause.
Orders ship within 7 days - we’re not rushing your’e not rushing, nobody’s rushing. Once it leaves our hands, USPS does their thing and you’ll have it in 2-5 days. Track it obsessively or forget about it completely, we support both approaches.
Returns:
Look, we want you to love your gear. If something arrives damaged, defective, or just plain wrong, we’ll make it right - that’s on us.
Here’s the deal:
- Got something damaged or defective? Full refund, no questions asked.
- Have 30 days from purchase to let us know.
- Item needs to be unused and in the condition you received it.
- Email us at support@ilovespots.com - we’re actual humans who respond.
We’re not a faceless corporation. If something’s wrong, just reach out. We’re all just trying to enjoy the trail without unnecessary drama.
Policy subject to change, but we’ll always keep it reasonable.
